What's happened? - Anonymous employee Kroger Employee Review

2.0
13 Nov 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This job has gone from great to a joke in a very short period of time. For a multi-billion dollar company, you'd think they would invest in their associates, the people who keep the company alive. Rather they invest in what? Key retailing practices that are a waste of time, weekly manager meetings that are more or less a waste of time, and all of the other nonsense that they think will improve OSATs.

Cons

This use to be a great job, but the past few years the company as a whole has taken a very negative turn. Key Retailing, that's just an excuse to ask for more work from employees and not give them any more time to do it. The budgeted hours situation? Seriously. I'd love to hear someone from corporate explain why exactly a store is doing more business than it was doing two years ago and on half the manpower. How can a department run on 18 hours of man power when the store is open for 19? And management expects ten times out of employees now than they did two years ago because of how much corporate is pushing down on them. HAS ANYONE IN CORPORATE EVER WORKING IN A DAMN STORE? Because to me, (and maybe with my masters degree in business I'm just stupid) it only makes sense that to run a company you must understand the basics of how the business works. That means the day to day operations in your stores. That means understanding that only having one person in a department during prime-time hours is counter productive. Not to mention that its harder than hell to accomplish anything in your department because you're running register. And why are you running register? Because its the first of the month and budgeted hours were so low that there are only two scheduled cashiers. THAT MAKES PERFECT SENSE! Please, continue to work your employees until they snap and quit, like so many have. Stop viewing your associates as a disposable means to an end. This company will tank if things are not changed.

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Pros

Nice management, nice coworkers, willing to help

Cons

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3.0
25 Jun 2026
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Pros

• Generally work with fantastic people. • Work is not difficult, and time flies when busy. • My bosses collaborated with me to create a schedule that worked, as I often had other commitments. • Overall, a pleasant work experience most days. Get good at what you do and you'll do fine.

Cons

• Some of the senior management was less friendly than others - as to be expected. • Days were very volatile; some could be extremely easy, and others could be a nightmare. • Scheduling was kept rather limited; although I was able to get the hours I wanted, often times management would look to cut hours from departments whenever possible, leaving less support.

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