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LanguageLine Solutions

Engaged employer

LLS London - Interpreter LanguageLine Solutions Employee Review

1.0
1 Jul 2016
Recommend
CEO approval
Business outlook

Pros

The payment is on time and they have an attractive location.

Cons

Arrogant and insensitive staff with no ethical knowledge of the profession = no respect for interpreters. The bookings self-assignement online makes the job being a rase roulette. Low paid and they do not pay for the travel costs and time. Sometimes they book you for 1 hour under one patient name and pull you do two interpreting jobs for two patients, saying 'you have been booked for one hour' - they pay for one job. Big speaches at the begining and at the end very low quality. Apparently they are very proud about being placed in Canary Wharf. Don't delude yourself.

Explore other reviews about LanguageLine Solutions

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

avatar
LanguageLine Solutions Response
3mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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LanguageLine Solutions Response
2w
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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