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LanguageLine Solutions

Engaged employer

Will not recommend this company - Interpreter LanguageLine Solutions Employee Review

1.0
25 Oct 2024
Recommend
CEO approval
Business outlook

Pros

It is easy to apply for days off or personal leave

Cons

The management deals with the interpreter as a machine, switch the employees from audio only to video interpreter, adding different category like legal and financial even if the interpreter is not proficient in these fields, all with the same pay. The only way to communicate is through emails, there is no one to talk if you have any issue. There is no standard for pay rate, same language and level and get paid differently. the pay is equal to state minimum wage.

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LanguageLine Solutions Response
1y
Thank you for sharing your feedback and for your twenty years with us at LanguageLine Solutions. Our goal is to support interpreters in a way that is respectful and encourages growth. Compensation is an area we're actively reviewing to ensure it reflects the skill and dedication required for the role. Should you have additional feedback feel free to reach out to interpretercommunications@languageline.com.

Explore other reviews about LanguageLine Solutions

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

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LanguageLine Solutions Response
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

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LanguageLine Solutions Response
21h
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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