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LanguageLine Solutions

Engaged employer

Good company to work for - OPI/VRI Vietnamese Interpreter LanguageLine Solutions Employee Review

4.0
22 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Work remotely from home. The training program was very resourceful. Great pay, the help desk was very helpful. As a fulltime you are guaranteed 40 hours a week.

Cons

not very good medical benefits. PTO is quite annoying to request sometimes, if you take off for a while, you have to submit requesting for every single day separately. The schedule is not very good, you have to work on Pacific time doesn't matter what time zone you are in which is quite annoying sometimes.

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LanguageLine Solutions Response
1y
Thank you for taking the time to share your experience with us! We're glad to hear you found the training program resourceful, appreciated the opportunity to work remotely, and felt supported by our Help Desk. We're especially proud to provide full-time hours and competitive pay. We acknowledge your feedback about medical benefits, PTO, and scheduling. While we know that aligning to Pacific Time can be a challenge depending on your location, it helps us ensure consistent service across the board. We’re happy to share that changes have been made to the PTO request process! You no longer need to submit a request for each individual day—requests can now be grouped together, making it quicker and easier to plan your time off. Best of luck in your future endeavors!

Explore other reviews about LanguageLine Solutions

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Cons

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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LanguageLine Solutions Response
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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LanguageLine Solutions Response
1mo
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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