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LexisNexis Risk Solutions

Part of RELX

Engaged employer

Poor compensation and no creativity - Technical Account Manager LexisNexis Risk Solutions Employee Review

1.0
7 Jul 2015
Recommend
CEO approval
Business outlook

Pros

Exposure to large customers, experience with enterprise accounts at a junior level, and location.

Cons

Poor pay (REALLY bad); the company was adept at paying folks the lowest amount possible. Even when promoted internally, they set rigid restrictions on how much of a compensation change someone could receive. To put this in perspective, I went from a call center to being a Premier Support Technical Account Manager and received less than a 5% raise. The management is completely out of touch with employees. They expect you to be on call, work overtime, work abnormal hours ect, but offer no incentives or even a roadmap for career progression. This, combined with low pay resulted in an endemic of low moral and motivation during my time with LexisNexis. From about the second week at this company, you become aware that you will have to leave the company to further your career. They offer no means of expanding your career at a junior level, while it is abundantly clear upper management is generously compensated.

Explore other reviews about LexisNexis Risk Solutions

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

- Flexible work location - Management is loyal in terms of today’s standard - Above average PTO

Cons

- Slightly under market pay

4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

-Strong product portfolio with best-in-class solutions and a competitive edge that's hard to ignore in the industry - Diverse solutions and flexible pricing models create strong upselling and cross-selling opportunities within the existing customer base - High brand recognition — most financial institutions have used, currently use, or are at least familiar with the company - Consistent innovation keeps the product lineup growing and relevant - Strong culture of internal promotion given the lengthy ramp up

Cons

- Compensation and benefits have decreased significantly over the years. Hitting goals has become significantly harder, certain financial bonuses have discontinued, and fewer reps are reaching top-tier performance tiers each year - Internal tools and systems are fragmented, outdated, and poorly organized. Finding the right answer — whether it's a process question or a product detail — can take far too long, and an over-reliance on tribal knowledge creates real productivity drag - The ramp-up period is substantial (~ 1 year to feel somewhat comfortable). Learning the product catalog, navigating internal systems, and understanding industry issues takes considerable time before you're fully effective

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