Pros
The pay at Liberty Mutual is excellent. Speaking with people from all over the U.S is pretty awesome, too. But that's about it.
Cons
I liked working at LM, I still think they are a good company, but this particular site was terrible. If you are seriously considering working here, take notice of the reviews, especially the one on recommending a friend to work here: There is a reason why this site is significant lower than the company as a whole. Like the other reviews state, the play the "like" game, and they will fire you if you're not liked. This site has an old-school mentality and they hire and fire without regard to cost, which is why they are always hiring. I was absolutely amazed. Out of my training class of 30, less than half made through a year. Life here also depends alot on the manager you get. Some are really good, others are not so good; it's quite the dichotomy-- and it shouldn't be, I believe. For example, my first manager was great. She was actually the one that hired me at my interview. She rewarded me constantly for all me efforts-- I have a huge stack of gift cards! My next manager was exactly the opposite. Never rewarded me even though I still met or exceeded all my metrics. In fact, during my last few weeks, I was being threatened with 30-day action plans and probation. This is also a place that treats workers like little kids. They micromanage annoyingly. If you want to use the restroom, you have to aux into a specific code-- and yes, going to the bathroom effects adherence. It's just an overall crappy place to work, in my opinion. The health benefits are not great either. With the current PPO plan, the $600 deductible has to be met before copays are applicable. In other words, general office visits are full price until the deductible is met then they go down to $20. There's also a $100 deductible on dental, but most dental plans suck anyways...