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Liberty Mutual Insurance

Engaged employer

Lots of changes - Commercial Underwriter Liberty Mutual Insurance Employee Review

2.0
20 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Flexible hours, good pay, work from home

Cons

Micromanagement culture, talk of downsizing, absurdly high goals, inability to meet goals due to being priced way too high and pushing huge renewal increases

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Liberty Mutual Insurance Response
9y
Thanks for sharing your experience. We do our best to foster an open work environment where employees feel empowered. We're sorry to hear of your experience. We will pass your feedback along appropriately, and we also encourage you to speak with your manager.

Explore other reviews about Liberty Mutual Insurance

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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