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Liberty Mutual Insurance

Engaged employer

Great place to start out as an agent, not a great place to make a career. - Sales Representative Liberty Mutual Insurance Employee Review

4.0
25 Jan 2009
Recommend
CEO approval
Business outlook

Pros

Great training. Liberty Mutual gives you plenty of support during the licensing process. They insure you are ready to sell once you are on plan as far as product and systems. The benefits are very good with a pension and high matching 401k, currently 7% from dollar one.

Cons

Working as a captive agent has its draw backs. If your rates are not competitive the job becomes pretty difficult. The Sales Rep roles have high turnover. The company recently lowered the guaranteed salaries by all most half. You do not own your book of business and the renewals are terrible, somewhere around 1%.

Explore other reviews about Liberty Mutual Insurance

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company with good leadership.

Cons

Nothing really comes to mind, they try their best to support you in any way possible,

1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

2
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