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Liberty Mutual Insurance

Engaged employer

Sales Agent - Sales Representative Liberty Mutual Insurance Employee Review

4.0
15 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Freedom, above market pay for above average sales results. They put their money where their mouth is with Employee-matching donations. Solid 401K plan with matching contributions from Liberty Mutual.

Cons

They choose who they want to be successful. If your manager likes you, you're protected and get more leads. If your manager does not like you, they force you out. Employees are very competitive and snarky with one another, stealing sales, lying to each other, and gossip are very much part of the Corporate Culture. You need to have thick skin to be a salesperson, even more so at Liberty Mutual. They expect more. If you’re a bottom-producer, they find a way to get rid of you.

Explore other reviews about Liberty Mutual Insurance

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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