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Liberty Mutual Insurance

Engaged employer

Treat Employees very well with excellent benefits - Producer Liberty Mutual Insurance Employee Review

4.0
27 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Open communication with management Regional sales meetings every other month. Can come and go as necessary, Pay all expenses. Good marketing.

Cons

Liberty Mutual prides itself on being a "direct writer" of P&C insurance. However, have other companies that were acquired that utilize independent agents. If that division is already quoting or is already writing the business, you have to pass. Not writing Property Insurance so cannot package with other lines to be competitive. Too much power given to Underwriters. Agents with seniority do submissions knowingly that they will not get the business, but is done to meet quotas and to fly under the radar.

Explore other reviews about Liberty Mutual Insurance

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

2
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