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Liberty Mutual Insurance

Engaged employer

Not the worst company - Claims Adjuster Liberty Mutual Insurance Employee Review

2.0
18 Dec 2018
Recommend
CEO approval
Business outlook

Pros

I love the culture, diversity, benefits, and salary is ok

Cons

I can only speak for the department i worked in.. ridiculous workload, understaffed, everyone in the department is stressed due to the high volume of claims. There are no real resolutions to fix the issue.. ive never worked in a department where EVERYONE was stressed beyond measures

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Liberty Mutual Insurance Response
7y
Hi, thank you for the feedback. I’m sorry to hear that you’re feeling overextended. We’re always looking for better work-life-balance solutions for our employees. This is an on-going evolution and we rely on feedback like yours to ensure our policies reflect the reality for our employees.

Explore other reviews about Liberty Mutual Insurance

5.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

* Good management/communication with management * Good benefits * Good work-life balance

Cons

* Salary is relatively uncompetitive measured against experience

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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