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Liberty Mutual Insurance

Engaged employer

Pay, benefits, and work/life decreasing - Senior Sales Representative Liberty Mutual Insurance Employee Review

1.0
24 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Mostly inbound lead sources, a/c, 37.5 hour work week (though management will try to connive you into 40)

Cons

Executive management constantly trying to get more production and outputs out of sales team, though inputs and leads are declining, and pay per output is declining. This is resulting on an increasingly stressful work culture, less promotion opportunities, and constant talk of cuts in pay plans. Middle management seems content to let sketchy sales practices persist, as long as they are benefiting from an increase in policy count.

Explore other reviews about Liberty Mutual Insurance

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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