employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged employer

Don't become a Sales Rep - Field Sales Representative Liberty Mutual Insurance Employee Review

3.0
11 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Flexibility, earnings potential, great benefits

Cons

The money may be tempting, but do yourself a favor get your experience in another position. The sales rep is a thankless position, branch managers are only looking to protect themselves. You are without question replaceable and just a sales number. Constant infighting to get credit for policies the call center writes that you should get credit for. You'll never be able to move into the corporate section once you're in field sales

Explore other reviews about Liberty Mutual Insurance

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

See reviews by: Helpful|Rating|Date|All