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Liberty Mutual Insurance

Engaged employer

To be avoided - ICT Liberty Mutual Insurance Employee Review

1.0
24 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Some lovely staff who work very hard.

Cons

A toxic management culture that existed in the days when the company was known as Quinn Insurance carried over when taken over by Liberty Insurance. Blame culture was rife and mgmt were often ruthless with staff . Despite changing elements like clock in machines and the hated pay bonus scheme, very little changed in terms of how management would speak or deal with people. This filtered down from the top to mid tier mgmt and I witnessed some brutal behaviour from senior staff members. The proof of which became evident in work place satisfaction surveys's such as "Great Place to Work" where in the time I was there got below 30% a few times. A couple of years after I left I met someone who worked there who informed me that Liberty opted for a different workplace satisfaction survey but still scored less than 40% satisfaction. By the way the national average in Ireland is %80. That says it all. Rate of pay is well below national average

Explore other reviews about Liberty Mutual Insurance

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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