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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      Best and worst place to work - Assistant Director Liberty Mutual Insurance Employee Review

      3.0
      3 Dec 2021
      Assistant director
      Recommend
      CEO approval
      Business outlook

      Pros

      Fair pay, decent benefits, good work/life balance is possible if you don't let the company take advantage of you. You can build a good career, lots of opportunities to try out different roles, departments, etc.

      Cons

      Lots of reorganizations, turnover in management can result in an inconsistent employee experience. If you end up with an incompetent bully for a manager, you might find yourself being unfairly "managed out" in retaliation for standing up for yourself. The HR department is only there to protect management and the company's reputation.

      avatar
      Liberty Mutual Insurance Response
      4y
      Thank you for your feedback. At Liberty Mutual, we aspire to be a company where all people across the globe feel included and that they belong. We take concerns of bias and other unfair treatment very seriously, and we encourage employees to contact Talent Operations or the Compliance Helpline for guidance if they feel they've observed unfair behavior or have an ethical concern.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      25 Jun 2026
      Associate software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance, great people

      Cons

      No cons. It’s a great company

      1.0
      30 Jun 2026
      Senior bi claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      They still care about DEI.

      Cons

      Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

      1
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