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Liberty Mutual Insurance

Engaged employer

Focus is not on the employees. - Claims Case Manager Liberty Mutual Insurance Employee Review

3.0
15 Aug 2008
Recommend
CEO approval
Business outlook

Pros

Liberty Mutual managers are great about understanding work/life balance. The company has good benefits.

Cons

The pay in the Duluth, GA office is not parallel to other insurance companies in the area. The work load is outrageous and office moral is low. Middle management does not encourage or provide positive feedback regarding the positives. The negatives are given way too much credance.

Explore other reviews about Liberty Mutual Insurance

5.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

1.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

time off, paid holidays, retirement benefits

Cons

absolutely horrific work environment. Toxic culture and leadership. they are purposely underpaying homeowners claims. Guess they figure for the few that might go to appraisal or suit, they are still ahead of the game. Really sad state to see what the company has become. They at one time strongly believed in paying what is owed and making people whole again. That has all been tossed aside under the current CEO. Absolute disgrace and unethical behavior

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