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Liberty Mutual Insurance

Engaged employer

Senior leadership has gone downhill - Anonymous Liberty Mutual Insurance Employee Review

1.0
28 Jun 2024
Recommend
CEO approval
Business outlook

Pros

The pros dwindle with each passing day and benefit taken from us.

Cons

Despite their motto of "putting people first," the reality is quite different. They want to be the "best place to work," and that is laughable. There is a blatant disregard for work-life balance, evidenced by frequent layoffs and a push for Return to Office (RTO) that lacks any logical basis. Job security is virtually non-existent, creating a constant atmosphere of uncertainty and stress among employees. It is particularly disheartening to see the executives prioritize the bottom line above all else, despite their own motto advocating for people-centric values. This discrepancy between words and actions has eroded trust and belief in the organization's leadership. What's most frustrating is the lack of genuine listening from management. Despite asking for feedback, it's clear they don't actually consider our input, which has eroded trust and morale. The morale has never been lower than it is now.

Explore other reviews about Liberty Mutual Insurance

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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