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Liberty Mutual Insurance

Engaged employer

if you are able to tolerate being treated like you got no brains then this the place for you - Insurance Sales Representative Liberty Mutual Insurance Employee Review

2.0
19 Apr 2011
Recommend
CEO approval
Business outlook

Pros

benefits, starting salary, pension, medical insurance

Cons

micro management, supervisors and sales managers are overpaid clowns

Explore other reviews about Liberty Mutual Insurance

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for, excellent benefits

Cons

Work life balance is non existent

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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