A tough place to work - Sales LoyaltyLion Employee Review

1.0
26 Jan 2023
Recommend
CEO approval
Business outlook

Pros

My team are great, and full of hard working individuals.

Cons

It’s become a tough place to work. Constant anxiety over performance, it has been suggested that holiday shouldn’t be taken in order to hit target, and or sick days. Additionally the people team have become impossible to approach, and glaze over most issues within the company as well as ignoring individuals who have genuine concerns. There is also little to no progression path at LoyaltyLion, which has lead to a lot of individuals feeling undervalued within the team. Loyaltylion offer no proper training to the team, so you’re thrown into the deep end and expected to succeed; if not, then there are consequences even though they actively hire individuals with no previous sales experience.

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LoyaltyLion Response
3y
Thank you for your feedback. We appreciate your concerns and want to assure you that we value our employees and are committed to improving our culture and workplace. Our new People Team joined us recently, with the primary goal of helping to grow a stronger culture at LoyaltyLion and providing support and guidance to our team members. As a company, we understand that we may not always get it right as we continue to grow and evolve, but we are dedicated to creating an open and inclusive environment where our team members can express their feedback. We are committed to providing an exceptional loyalty platform and that starts with investing in our teams and technology to stay competitive and innovative for our customers. Please feel free to reach out to us at hello@loyaltylion.com to discuss your concerns further.

Explore other reviews about LoyaltyLion

4.0
7 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Amazing co-workers and culture with opportunity to grow.

Cons

At times, you can be overworked.

1
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LoyaltyLion Response
2y
Thank you so much for taking the time to share your thoughts on working at LoyaltyLion. We're thrilled to hear that you've had a positive experience with our amazing co-workers and vibrant culture. It's heartening to know that you see opportunities for growth with the company! We appreciate your constructive feedback on areas where we can improve, especially regarding training procedures. Your insights are invaluable as we strive to enhance the overall employee experience. If you ever have more suggestions or thoughts you'd like to share, please feel free to reach out to leadership or the People team. Wishing you continued success and growth in your role at LoyaltyLion.
1.0
27 Feb 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some people were nice enough.

Cons

Pay below industry standard, absolutely inept leadership, boring and stale culture to match a boring and stale product.

2
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LoyaltyLion Response
3y
Thank you for sharing your feedback with us. We want to emphasise that we value our employees and are committed to providing a supportive environment that fosters growth and development for everyone on our team. We understand that there may be areas where we can improve, and we appreciate your insights as we work towards enhancing our culture, workplace, and employee experiences. We recognise that as a growing company, we may face challenges along the way, but we remain dedicated to creating an open and inclusive culture where everyone's voices are heard. We take pride in our mission to provide an exceptional loyalty platform, and we continuously invest in our team and technology to stay competitive and innovative for our customers. Your feedback is important in helping us achieve this mission, and we encourage you to reach out to us at hello@loyaltylion.com to discuss any concerns in further detail. Thank you again for sharing your thoughts with us.
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