Fun environment, could do with a good commission structure. - Part Time Sales Associate Lush Employee Review

3.0
18 Aug 2017
Recommend
CEO approval
Business outlook

Pros

- 50% discount. - Can be a lot of fun. - Freebies. - Pay isn't too bad considering other retail salaries. - Managers are generally understanding of personal problems. - Company has excellent morals.

Cons

- No commission structure; if you make the company £200 in a day of selling products, you will earn the same wage as the person who dusts off the bath bomb table.

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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