Great fun but have to be part of the Clique - Christmas Temp Customer Assistant Lush Employee Review

3.0
18 Jan 2018
Recommend
CEO approval
Business outlook

Pros

50% discount Always looking for something to do Lots of characters to work with Easy to make friends Great training which you get paid for Hosted a Christmas party They make sure you are up to date on newest products

Cons

You can get lost among the other "louder" employees especially when it comes down to who they keep on. The ones who got on better with the supervisors were kept on, regardless of how well you were doing. Didn't give clear directions on certain things like closing up the shop, I found that people that were there longer got on with it but new people were kind of left to try and do things themselves I didn't like checking in because they would make you try and memorise names and ingredients of items in the store including the code numbers...of everything Given shifts randomly rather than asking what you can do People who worked full time or had more free time to work extra shifts were favoured - while I was a uni student I couldn't devote all my time to them

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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