Enjoyable if you have a passion for the products - Sales Assistant Lush Employee Review

4.0
24 Jan 2018
Recommend
CEO approval
Business outlook

Pros

As a lush sales assistant you receive 50 percent discount. The staff are extremely friendly and supportive, with a very positive attitude and make you feel very welcome.

Cons

There is extremely pushy sales techniques ( almost to the point of harassing customers) which can be difficult if you are new to sales. There is a lot of product knowledge to be learnt; I would not recommend this job if you do not have a passion for Lush products, as it is extremely difficult to sell a product you have not used or are unfamiliar with (especially with how wacky Lushs products are.)

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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