Excellent company driven by ethics but - Store Supervisor Lush Employee Review

4.0
4 May 2019
Recommend
CEO approval
Business outlook

Pros

Lush is a vibrant place to work at any level. Fun is encouraged. The opportunity to get involved in activism is a bonus. Excellent staff discount. Competitive pay compared to similar retail positions

Cons

Lush's culture demands a certain persona that allows very little room for error if you're not on top form. Additionally, there is little opportunity for progression. Most staff move sideways, with little chances to up skill.

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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