Incredible place, nothing beats it. - Sales Assistant Lush Employee Review

5.0
6 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Working for such a well known company, and having the respect from the head office is incredible. The opportunities offered, such as working show cases etc. is incredible, and you have so many chances at making a big difference. the pay is also awesome, and getting paid not to work your birthday is a nice perk!

Cons

In house management can favour their friends for promotions etc. and it seems like if head office like your manager, they won't listen to your complaints. I also found that 'helping hands' did nothing, and told your manager whatever you said. Not sure if this happens everywhere, but it did in our store. However, everyone under the managers were a tight knit family.

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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