Heartbroken - Floor Leader Lush Employee Review

1.0
13 Jul 2023
Recommend
CEO approval
Business outlook

Pros

50% discount on most products

Cons

Liars are rewarded in this company. Staff are allowed to threaten other employees with violence if the general majority of the team is friends with them. People are allowed to lie about you for their own benefit and get away with it, and everyone will do little to nothing if you have a genuine concern about it because there is a serious favouritism problem. There is no coincidence that some things are okay for other people, but unacceptable for the rest. If people don’t like you, they will accuse you of horrible things with no basis and management will just believe them. I thought this job was going to be my career, and now I wish I could remove working here from my memory because of how traumatic it was. I had hope that it was just my shop out of love for this brand, but reading the other reviews, clearly this is a universal problem. The people who work here will destroy your mental health. It’s not worth getting a good deal on a bath bomb.

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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