Social Media Customer Experience Associate - Anonymous employee Lyft Employee Review

5.0
23 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The work hours are typical 9-5, dog friendly office, fully stocked kitchens, casual work environment, GREAT employees.

Cons

The application, interview and overall process is a little long. I applied and finally interviewed a few weeks late and started working two weeks after that. It takes about 1 month from start to finish.

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5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good opportunities for career growth

Cons

Understaffed: not enough people to deliver on roadmap

4.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Academic environment that has a lot of interesting science problems from mapping, optimization, plus all the usual user metrics. Rewarding and complex problems that often have a lo t of tradeoff.

Cons

For how good the ICs are, leadership is equally bad. Just riddled with poor decisions top/down. Also given the current state, Uber is just too strong of a competitor and you feel that pressure every day.

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