Community Associate - Community Associate Lyft Employee Review

2.0
7 Jun 2018
Recommend
CEO approval
Business outlook

Pros

- $200 worth of lyft credit each month - Free lunch up to $15 on Friday - laid back co- workers

Cons

The position is very deceiving! When you interview they emphasize on “customer service skills” and they make this position seem as if you are just helping the drivers with onboarding and some issues but it’s wayyyy more than that. Working is basically like working for a car rental company such as enterprise or hertz. You have to keep track on car inventory, accidents, cleaning and putting gas in vehicles and more. The hours are long and the pay is low for this kind of position and it is hard to live of. As a result, most of my co workers drive for lyft as well to make ends meet. Keeping up with all the vehicles with cleaning, gas, maintenance, repairs, accidents, etc is a lot and overwhelming. ESPECIALLY FOR THE LOW PAY! Also community associates get Chromebooks to work on as well instead of MacBooks or other better laptop brands. CA’s do not get the “Lyft Experience” that employees in the Hub get. Not to mention the fact, that all the express locations are outside of the city and a big commute for most people. The position overworks you and under pays you and their is not enough staff in the back of the house and front of the house. Get ready to become a human punching bag!

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5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are many opportunities to make impact.

Cons

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4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Freedom to start whenever you like and it’s drive as long as you can

Cons

Gas prices are just killing profit and you have to work a lot of hours to make a decent pay

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