Specialist - Specialist Sales Associate Macy's Employee Review

3.0
21 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Macy's has an attendance system of points, if your late or can't come in due to illness or just don't want to come in, you use your points. They also allow you to use two days a month to take particular days off.

Cons

The management is non existent, yes, it could just be my store but they aren't friendly and don't respond to requests of guidance. The scheduling is done by a computer so you might have a really slow day and five people on or a busy day and you're buy yourself.

Explore other reviews about Macy's

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, flexible scheduling, good time off

Cons

Limited time of during holidays, key days

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Macy's Response
2mo
We appreciate you sharing your feedback about your time as an At Your Service Associate! Thank you!
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
2d
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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