Loved this job - Sales Associate Macy's Employee Review

4.0
11 Jun 2022
Recommend
CEO approval
Business outlook

Pros

You meet some great people. Loved working here because of the flexibility, and coworkers. You get to be by yourself most of the time, because management is not always around.

Cons

You have to be able to learn quickly because the training sucks. You have to figure out things on your own a lot of the times since there’s not enough support. There’s not a lot of recognition for doing a good job or growth to move up. The managers don’t really care about their employees. Their system is very old fashioned, you have to explain to people how the coupon/rewards work, so people often get upset if you can’t give them a discount on items that are already on sale. You don’t get a lot of breaks. They expect you to put away items in dressing rooms which becomes very messy since customers aren’t being told how many items can be taken into dressing rooms but when you have a long line of people buying stuff, you can’t always get to it so it just piles up.

Explore other reviews about Macy's

5.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Care about employees, opportunities for growth, flexible to individual needs, supportive environment

Cons

Could get paid more for the amount of work

avatar
Macy's Response
4mo
We're delighted to hear that you've had a great experience in the work environment as an Executive Assistant. Your experience is important to us, and we appreciate you for sharing!
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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