Sexism and toxic culture - Inside Sales Representative Meraki Employee Review

1.0
22 May 2020
Recommend
CEO approval
Business outlook

Pros

There's nothing positive to say

Cons

- Women are sexually harassed, discriminated against, and underpaid. Those who are consistently top performers are blocked from promotions and are not provided the coaching, support, and opportunities that men are given. If you are a woman, you are at a disadvantage. - Leadership is full of talentless individuals who tolerate sexism and inappropriate comments and behaviors. - It's a culture based on selfish behaviors that reward bad practices. There is a glass ceiling to get a promotion. A lot of social climbing people and those close to management get promotions rather than those that work the hardest. - A tense and long-hours working environment where you have no support or engagement for well-being. - Sales is an administration role, highly dependant on your Cisco AM - you're just updating discounts and shipping trials. - Success is highly dependant on the territory assigned.

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Meraki Response
5y
Thank you for sharing your observations. We would appreciate the opportunity to learn more from you. We expect every Merakian to be respectful and supportive. Harassment—of any kind, for any reason, of any person—is a violation of company policy, and we will not tolerate it. We’ve brought your concerns to leadership. We also recommend reaching out to the ethics team to make a report (you can do this anonymously). Again, thank you for taking the time to share your observations about behavior that is absolutely not condoned at Cisco Meraki. Your feedback makes us better. Together we can create a culture of respect and an environment where everyone feels supported.

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5.0
20 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Structured nice team professional team

Cons

None it was all good

4.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

Cons

Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

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