The work is fun but management sucks - Customer Service Subject Matter Expert N26 Employee Review

2.0
20 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The work can be challenging and interesting, covering a wide range of subjects. You feel your work matters / you can see the impact it has. Direct peers are great, very friendly, international, and young team.

Cons

Culture from the top is terrible, and it's getting worse and worse over the last years. All the people at C-level who cared about employees left. No one's had a raise in years, not even for inflation. They don't staff teams properly, and constantly make decisions against employee interests.

Explore other reviews about N26

5.0
13 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Great product and design and team is worldclass

Cons

more focus on understanding customer needs

5.0
21 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small team in NYC working on bringing N26 to the US. Flat team structure (no bureaucracy or painful hierarchies). Open lines of communication and instant feedback loops. Everyone is extremely smart and driven towards a common goal, and we also enjoy each other's company both in and out of the office. There's also respect for having a life outside of work and a good sense of balance. Huge opportunity to take on as much work as you can handle and drive your own workstreams and outputs. I've found that my scope of responsibilities is quite large, and since joining, I've broadened my skill-set significantly in areas I wanted to expand upon.

Cons

Coordination with Berlin can be difficult at times given time zones and hypergrowth there. Nonetheless, people always are willing to help out and make themselves available when needed. Small team size as of now means fewer hands to help with all that needs to get done. That said - plenty of opportunity for new joiners to take on key tasks and responsibilities as we continue to grow the team

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N26 Response
7y
Thanks for sharing your feedback with us and your experience of working at N26.
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