Pros
My colleagues were undoubtedly the best in the industry....dedicated to the company, especially those who had survived acquisitions. Team work, low stress environment among the neighboring colleagues. Everyone collaborated and enjoyed their job, and were dedicated to the clients. Direct supervisors encouraged everyone and your input matters. Benefits and pay were great.
Cons
Senior management only seem to care about the bottom line, and seemed to love to let go of people who were in dedicated long-time service to the company. People who were creative, thought out of the box, and worked for their clients day and night were let go and replaced with people just out of college or other colleagues who were not with the company for very long. Clearly this was to save money. Don't get too comfortable, your days will be numbered! Outsourcing is also a favorite hobby of theirs....having cut out whole teams to outsource in other countries.