Don't work here- terrible product and upper management - Account Manager NextGen Healthcare Employee Review

Customers are not happy, you will deal with irate angry calls on a daily basis and have to tell them no all the time, there is no plans to fix the product. Don't put clients on calls with overshore staff that does not speak english and nobody can understand what they are saying and they take no accountability to follow up help the customers constantly passing the buck. Underpaid compared to the competition for the same job and much more work here (because of irate clients calling non stop with no solutions, less support from upper management too, they do NOT have your back.