Nordstrom Technology is Toxic -- Stay Away - Senior Software Engineer Nordstrom Employee Review

1.0
8 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Work life balance (truly -- this is a great place to coast along if you have a lot of outside of work engagements) Great discount

Cons

Nordstrom needs to re-envision their culture. The place runs on petty politics and backstabbing even at the bottom IC level. Their rule, "Use good judgement" has morphed into "Be judgemental", and as such it's normal for teams and managers to smack talk other people within the company. As an engineer, the last thing I want to deal with is politics and hateful gossip, but at Nordstrom, it's unavoidable. There's lots of opportunities for technical innovation, but I've witnessed first hand to the engineers which innovate. Other teams trash talk their solution and may even try and steal credit for it while senior leadership has no idea what is going on. Leadership remains out of touch due to constant churn. Almost all of the quality employees in technology leave within 2 years to better opportunities (this is Seattle after all). Stay away from this place unless you want to be lazy or try out a new job which you aren't really qualified for (the interviews are a joke).

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Nordstrom Response
8y
Hello, Thank you for taking the time to share your experience here. Though I’m glad to hear that you saw room for innovation during your time working with us, I can understand your frustration in terms of execution. As a company, we are fortunate to have attracted some of the best talent in the industry, but it is the management of our many diverse skill sets that determines our future. With that in mind, I want to apologize if we fell short during your time with us. I encourage you to reach out to me directly at NordTechFeedback@nordstrom.com if you have the time to share any additional feedback, and wish you all the best in your future endeavors. Sincerely, Patrick Welch VP Technology Nordstrom

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5.0
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Cons

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2.0
2 Jun 2026
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Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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