Meh - Anonymous employee Nordstrom Employee Review

3.0
14 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great loft space with windows everywhere! -Free beer and wine and in-house coffee bar. -Relaxed work environment and dress code. -Medical, dental, vision, transit benefit program, health FSA, etc -Most people are nice.

Cons

-As Trunk Club has evolved from start-up to Nordstrom-owned company, there have been lots of changes in leadership and structure, so prepare for some uncertainty if you work there. -No matching 401k. -Unlimited PTO means no accrual of vacation time and is by manager/lead discretion. I would prefer a hard number of days that would grow with tenure. -Open office environment can be difficult if you're not extremely extroverted. -Some departments get more recognition, perks, growth opportunities, while other departments(mainly support teams) get ignored. -Some teams have virtually no room for advancement. -The downside of a casual environment of mostly younger employees is that sometimes professionalism is lacking. Can feel like high school. -No real break area which makes it feel like you never get a real break.

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5.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Overall great retail experience. No major complaints.

Cons

No cons to think of at this time.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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