Pros
Paid Time Off 20% standard employee discount (which in California covers slightly more than the sales tax)
Cons
In the cosmetics department, the number of events per year has gotten out of control. There is a major brand wide cosmetic event almost every month that they expect you to call and book appointments and pre-sell clients for, and they expect you to plan an additional incremental event EACH month...as well as call customers for OTHER brands events. (Print out your Clinique customer list to call, print out your Estee Lauder customer list, etc.) We call our customers so frequently that they tell that they feel they are being harassed. There are so many black out dates because of all of these events, that there is very little opportunity to take your due paid time off. Additionally, upper management frequently threatens and berates certain employees that are not their favorites and gives part time employees that they prefer (not that actually sell more) more hours over those they don't. (PS I AM a favorite business manager and I find this behavior deplorable.) Also, there are always ever changing methods of tracking sales progress, paperwork protocol, personal book data entry, and standards for how the sales floor and cash wrap areas should appear so much so that no one can ever remember what is expected....including upper management! This would all be semi-tolerable if we were getting paid even vaguely appropriately for this multitude of tasks that we are expected to conduct while assisting customers in multiple areas of the department due to fact that we are frequently grossly understaffed. However, the compensation is NOT worth it and universally every employee feels they are overworked and underpaid. We are also expected to do all of our own stock communication to restock our cases with product which usually ends up as an endless back and forth with our buyers as they restock us with what THEY prefer to send, not what we actually request based on customer needs. There are also a myriad of serious problems brought on by the various lines' account executives and coordinators but that is a WHOLE other story that could fall into another review category...