Nordstrom - Sales Support Nordstrom Employee Review

3.0
18 Jun 2008
Recommend
CEO approval
Business outlook

Pros

Nordstrom stems from a long line of tradition and the culture is unlike any other place. It's a great place to work your way up and be successful especially if you don't have a college degree. The company is continually growing with new stores opening every year.

Cons

Management training is lacking so it turns into a blind leading the blind type of situation. The company is not at all what it used to be and the constant restructures leave lots of people out of a job or in a demoted position. The salary is not all that competitive and lateral moves are considered promotions. There is a large salary gap between upper and middle management and opportunities for advancement seem to become more and more rare. There is no assistance for continued education and sick days are wrapped into your accrued vacation time (i.e. you have none).

Explore other reviews about Nordstrom

5.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great managers and company and atmosphere

Cons

Working weekends, customers, late hours

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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