Good starter, but not enough to stay on your feet - Sales Associate Nordstrom Employee Review

3.0
7 Jul 2008
Recommend
CEO approval
Business outlook

Pros

One of the most recognized retail stores in the country. As an employee, one is able to create connections with their customers that can lead to better things. Respectable employer

Cons

Being in a position where one only works from commission can be hard (especially when economy is bad). This can cause a lot of stress and sometimes may not be enough to pay bills. Some fellow employees will also take your sales, which creates tension among sales people and even between managers. The stress to sell retail cards is also a huge thing that nordstrom pushes, but can become overwhelming and tiring when 10 people tell me the same thing in one day (The "TPS Reports" from Office Space).

Explore other reviews about Nordstrom

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice office and great perks

Cons

Too hectic and no direction

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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