Nordstrom has been sued by former employees for a reason - Retail Sales Associate Nordstrom Employee Review

2.0
21 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Easy place to get hired if in need of a job quickly a lot of customer service training to help you in other positions

Cons

pay is less than average low commissions makes for a hostile work environment amateur management that can re-enforce a hostile work enviornment

Explore other reviews about Nordstrom

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, team, and work/ life balance.

Cons

Growth is more reachable if you're in Seattle.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
See reviews by: Helpful|Rating|Date|All