Overall good - Anonymous employee Nordstrom Employee Review

3.0
13 Apr 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discount discount discounts! Sense of community and most departments were open to conducting informational interviews for lateral career growth. Open door policy definitely exists.The majority of corporate departments were easy going. Inverted Pyramid structure is GREAT! Monthly sales recognition meetings are amazing for instilling comraderie and company togetherness. Employee shopping benefits - sales, events, trunk shows. Ongoing employee recognition was great.

Cons

None of the above "pros" apply to the following: One vp was quick to overly criticize the small things, while neglecting to give praise or recognition for positive results. I witnessed one employee slowly deteriorate and lose all confidence in their ability to do their daily work. Corporate director played favorites, and it was obvious. Made inaccurate judgement accusations relating to diveristy, resulting in unfair treatment througout their tenure. Majority of paycheck goes towards purchases- hard to save.

Explore other reviews about Nordstrom

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team, great management, brilliant engineers

Cons

Not enough salary for the time given

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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