Terribly Misleading - Stylist Nordstrom Employee Review

1.0
10 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Great office, fun environment, downtown Chicago location

Cons

Totally pull you in with "this is so fun," "check out the open bar," "have you seen the awesome rooftop?" And then they work you 12-14 hour days and that's just to MAYBE reach your goal... which is to sell a minimum of $30k in clothes/month. If you don't, you don't get commission, and get about $1k per pay period. Horrible pressure to hit your goals, workplace morale is extremely low, CEO yells horrible profanities and called us names that glassdoor won't let me write during our Oct. 2015 all-hands meeting. A degrading place where no self-respecting person should consider working. Not to mention making hundreds and hundreds of calls per week to maybe get 5-7 clients... they always say "there might be a hidden gem!" ... and 3 people in the company of 1,500+ employees tell their "hidden gem" stories. The company reads all of your personal messages. They will not fire you (they don't want you to claim un-employment) but rather they force you to quit or twist it so it becomes your choice to leave. Toxic, toxic, toxic. Direct quote from a recruiter, "We are literally hiring anyone with a pulse." OH! And, no "work/life balance," rather, "work/life integration." Motto is work, work out, go out. Work 12hr+ days, work out, and then go out...

Explore other reviews about Nordstrom

5.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great managers and company and atmosphere

Cons

Working weekends, customers, late hours

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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