**SALES PEOPLE - RUN away from Open Text!!** - Anonymous employee OpenText Employee Review

1.0
2 Sept 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Can't think of any pros at OT whatsoever

Cons

The Company - buys post- mature companies with archaic technology with large installed bases. Maintenance increases 10% per year, customers are stuck with hard to rip products. The job - only a handful of sales people with key accounts make money. Roughly 90% of the sales force doesn't come close to making money. Less than a third of the company had sold more than $100k. Management - micro-management, high stress, outrageously long account reviews with zero purpose or action. Products - thousands of old, outdated technology. Little to no technical support, most SEs from the originating companies left or were pushed out. Only a few good SEs who are in ridiculously high demand and cannot provide adequate support. Customers - frustrated with Open Text, the best sales cycles where when customers paid handsomely to get off the OT products. Vision - Barrenecheas vision of EIM is absurd, it is basically trying to explain chaos and haphazard acquisitions. Does not resonate with customers at all. Other factors - turnover is absurd, benefits are mediocre, pay is low, commissions virtually non-existent. Work/life balance is not there at ALL...we were instructed to take vacation, without really taking vacation. If you have too much vacation accrued, which we all did because the pressure was absurd, we were forced to log days off in the vacation tool, but we worked through it.

Explore other reviews about OpenText

5.0
5 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
26 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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