Only as a last resort. - Technical Support Representative OpenText Employee Review

1.0
11 Nov 2021
Recommend
CEO approval
Business outlook

Pros

It's an easy, steady job.

Cons

Compensation is low, the benefits are awful and keep going up in price. This company does not care about it's employees. The CEO will brag about record profits while you *MIGHT* get a ~1% merit increase (almost no one does). The 401K match is abysmal, and when the CEO was asked a question about it, he stated he "doesn't see OpenText as a company you retire with." YIKES! We've been successfully working remote since the beginning of the pandemic and they still want to drag everyone back to the office. They lie and say everyone is excited to be going back, despite everyone I know stating the opposite. C-level management is out of touch and only makes decisions based on self-gratification and their own bank accounts. The CEO engages in performative allyship on a regular basis.

Explore other reviews about OpenText

5.0
5 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
26 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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