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Oriel Collections

Is this your company?

DO NOT WORK HERE UNLESS YOU WANT TO BE TREATED LIKE RUBBISH - Customer Service Oriel Collections Employee Review

1.0
27 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Home time and lunchtime. Nothing else

Cons

The worse job I have had in my life. The expect you to be off the phone and ready to take the next call in under 5 minutes and will continuously pull you up if you are longer and do not take enough calls. They say they are more focused on customer service but this is rubbish as if you are looking it to something for a customer and take too long putting your notes on after the call they will come down on your. I regret ever taking this job and so glad I got out!!

Explore other reviews about Oriel Collections

2.0
3 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Small business, close relationship with management, gym membership

Cons

Cliquey, bad pay, stressful environment, false promises

1.0
30 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Don’t have to work hard if you’re one of their favourites

Cons

Business couldn’t care less about you as an individual. Staff turnover is very high and they would rather make staff pick up any slack due to weakened workforce as opposed to replace staff. They can’t get anyone new to stick around because of the ridiculous expectations put on new staff while longer serving staff get to essentially pick and choose what/ how they work. Very demoralising.

1
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