Oriel Collections Reviews

The office is in a disgusting warehouse with no natural light The nature of the job is negative and phone calls are often from abusive, angry customers The management penalise everything you do. If you are writing long notes they will shout at you for being on notes for a minute too long, but if your notes are brief because they rush you, they don’t like that either. They put you in a seating plan and treat you like you are in school. You aren’t allowed to have a quick hello with colleagues when making a coffee like in most other jobs The atmosphere and morale is so low, no one talks in the staff room, the atmosphere is awful because not only are the calls hard but the management are worse The pay is shocking It’s very cliquey - the owner’s son is a manager, another relative is in charge of something and one of their girlfriends is in charge of something - convenient

So much micromanaging, they don't trust you to do your job and will constantly get you down. Most of the staff are rude and wont even say hello. The calls are horrible you just get shouted at. And if you don't instantly improved you are fired. There is such a high turn over of staff. Worst 9 months of my life There is no accessibility for disabled. I have a disability and have to walk up stairs everyday because there is no lift.