Good place - Customer Service Representative PENFED Credit Union Employee Review

4.0
15 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Paid training, great support from supervisor

Cons

Small pay, hard to be approved for time off

Explore other reviews about PENFED Credit Union

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Helping members financially get through tough times.

Cons

Rigid policies that make no sense, a lack of common sense when it comes to new products and services, inability to think like a credit union.

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