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PNC Financial Services Group

Engaged employer

PNC, may be for you, wasn't for me. - Quality Control Accountant PNC Financial Services Group Employee Review

2.0
2 Dec 2008
Recommend
CEO approval
Business outlook

Pros

The best reason to work for PNC is the name recognition.

Cons

Size and specialization. It is very difficult, if not impossible to expand your depth of knowledge. I asked for support to attain my CFA designation and was told that "This is not within the scope of your current position." It is not easy to develop yourself professionally. I did not work with a single person who was satisfied with management in our particular division. In fact, I was the 10th person to leave my department in the 18 months that I was there. From speaking with other PNC employees in other departments as well as my own observations, PNC relies on high turnover from young, replaceable employees. If you're interested in a mediocre job with a safe mediocre paycheck, PNC is your place to be. However, if you have any ambition, and strive for a career, go somewhere else.

Explore other reviews about PNC Financial Services Group

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Great People to work for. Management wants to see you succeed. Great hours and time off benefits.

Cons

Working with the public. Sometimes high stress depending on the customer.

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy enough to request time off. ( In the call center not branches) Remote, 9 occasional absence days and you start with 3 weeks vacation. I had some really great coworkers

Cons

The Burnout! Back to back to back to back calls. Ridiculously unrealistic expectations of us. They come up with a new buzzword and go all in. Recently their buzzword is hospitality. However it's anything but hospitable. PNC causes mistakes for customers and then we get yelled at. With absolutely no way to fix it promptly. They take double payments all the time and customers call in ripping mad and we have to say oh sorry our bad will send you a check in 2 weeks but we got to make sure the money clears first. It's truly insane. Another buzzword is empathy, and again they don't have much empathy for us. In a shift you can easily take 70 calls. The matrix every year gets more impossible to meet. And in every year they change how they're going to write you up. They went from six instances down to one. Just make one mistake and you're written up. I hope they can RESOLVE this issue for themselves.

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