Pros
Hours 8-6 or 9-5, depending on your location Co-Workers Predictable pay
Cons
Unrealistic sales goals in last two years have bled over into every aspect of the bank. Bonus is every three months and largely depends on customer survey scores. So if your branch is horrible, but you're a star, you'll never get any real incentive pay. High turnover, about 80%, (this is what management told me) As banks transition to a new universal status, it means that everyone needs to sell, sell, sell. Expect to stay after work, at least once a week, until 7-8pm cold calling customers who "expressed interest" in some kind of generic offer. They now want people to set appointments, like a doctor's office, for customer to meet and discuss their finances. This is because AIN'T NOBODY COMING INTO THE BRANCH anymore. You're to have a full 9-point PNC conversation with EVERY customer, whether he/she is just in for a deposit or to change an address. How can I do this when I'm one of two tellers running transactions?? And it is ALWAYS like this. Unfortunately, people don't stick around here for very long. In the short time I worked here, I've never been with the same crew for more than 3 MONTHS!! My advice to anyone looking to work here is: DON'T STOP LOOKING FOR ANOTHER JOB!!! If you're not careful, you'll find you're a soulless zombie in just a few years.