Pros
Good product offerings . Lots of opportunities to promote.
Cons
The company wants to control every single thing we tell employees do. It's so micromanaged that you have to check customers in when they walk into a branch like if they're going into a hotel. Before you can assist them. You have to do all of these different procedures when they come in and through different systems so that you can check them in and check their insights and then go into a different system to do XYZ. It's extremely difficult to learn. They record everything you do. I'm answering the phone and dialing out to what you're doing on your desktop. Make one mistake and they'll find a way to get you out of there. Overall, I feel like I had to watch my back all the time and it was a very fearful place. I was afraid to make one mistake as I have seen so many colleagues get terminated or investigated. They claim to be honest and moral and yet they were sued for copying another bank's mobile app lol. The standards are so high they can't even meet them. There isn't enough time in the day to all do all the things that want you to do in retail. My work life balance was poor and I was working from 7:00 a.m. to late in the evening at times when I got home and even on the weekends.