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PNC Financial Services Group

Engaged employer

Network Engineer/Platform Engineer - Network Engineer PNC Financial Services Group Employee Review

2.0
29 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Got exposed to a lot of new technology. Work from home was nice. Pension was a unique perk. Benefits used to be excellent. Looks great on a resume.

Cons

New upper management took over the network side of the house and it has been downhill since then. I honestly thought I would retire from this place when I started, but new upper management made it unbearable. The culture has shifted immensely. Deadlines are unrealistic and arbitrary for projects. Upper management has a vendetta against Cisco for no real reason. Re-orgs are frequent and pointless, I reported to 4 different managers in 2 months. Promotions come in the form of title changes and increased responsibilities with no increase in pay. The work/life balance they preach of does not exist in IT. Most folks work 50-60 hours, and this issue was raised to upper management several times by employees and managers, but the big wigs are OK with that. Upper management continuously said "If you think this year is bad, it is only going to get worse next year." Hearing that, I decided it was high time to leave. A coworker of mine stated that he has put in several 100+ hour weeks. Compensation is NOT competitive. This company does not seek the best talent, but rather the cheapest talent that has a pulse and can type on a computer. Raises do not amount to much at all if you do get one. Most people have to get a respectable raise by getting a counter offer from somewhere else, and then being excluded from raises after they take the offer. Trust me, there are much better places to work in the Pittsburgh area.

Explore other reviews about PNC Financial Services Group

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy enough to request time off. ( In the call center not branches) Remote, 9 occasional absence days and you start with 3 weeks vacation. I had some really great coworkers

Cons

The Burnout! Back to back to back to back calls. Ridiculously unrealistic expectations of us. They come up with a new buzzword and go all in. Recently their buzzword is hospitality. However it's anything but hospitable. PNC causes mistakes for customers and then we get yelled at. With absolutely no way to fix it promptly. They take double payments all the time and customers call in ripping mad and we have to say oh sorry our bad will send you a check in 2 weeks but we got to make sure the money clears first. It's truly insane. Another buzzword is empathy, and again they don't have much empathy for us. In a shift you can easily take 70 calls. The matrix every year gets more impossible to meet. And in every year they change how they're going to write you up. They went from six instances down to one. Just make one mistake and you're written up. I hope they can RESOLVE this issue for themselves.

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